I spoke at a “Lean” conference on Friday. Lean is a way of doing business where you do everything you can to run a business efficiently while still deeply respecting the people you work with. You’re making improvements that may help the bottom line, but your focus is on creating a better workspace. This conference was a great fit for me!
The last speaker was my favorite. His name is Kevin Hancock. He’s the President of a huge lumber company here in Maine, Hancock Lumber. As you can probably tell from the name of the company, he is family – 4th generation. What was fascinating about Kevin’s talk is that he hardly has any voice. He suffers from a rare ailment that makes his throat spasm when he talks. He’s been dealing with this for a couple of years, and while it was painful in a way to listen to him, he assured us it doesn’t cause him pain – it’s just hard for him to communicate. Continue reading